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v0.4.2
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Nursyn v0.4.2 · Your Care Companion

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Help & FAQ

Getting Started
What is Nursyn?
Nursyn is a mobile app built for home health nurses. It lets you declare daily visits, generate AI-powered chart notes, translate with patients in 10 languages, and stay connected with your agency.
How do I link to my agency?
Tap the gear icon (top right of the Home screen) > Settings > Switch Agency / Re-enter Code. Enter the 6-character code your employer gave you.
What is a visit declaration?
Every morning, a banner appears on your Home screen asking what visit types you have planned. Tap it, select your visit types (SOC, ROC, SN, Discharge, Recert, etc.), and hit Submit. Your agency sees your plan in real time.
AI Notes & Tools
How do I generate a chart note?
Tap the AI tab in the bottom nav. Select a visit type, tap the mic, and speak naturally about the visit. Nursyn generates a chart-ready note. Copy it to your EMR when done.
Does Nursyn store my chart notes?
No. Notes are generated on your device and copied to your EMR. Nursyn does not store visit notes or patient data.
How does the Medical Translator work?
Tap the Tools tab > Translator. Select the patient's language (10 available), then tap the mic to speak. The translation plays aloud. Tap again for the patient's response back in English.
How do I log mileage?
Tap the Tools tab > Mileage Logger. Enter your starting and ending addresses and tap Log. Trips are saved for your records.
Forum & Lounge
What is the Forum?
A professional space to ask clinical questions, share protocols, and connect with other nurses. Posts are visible to the Nursyn nurse community.
What is the Lounge?
A casual space to talk, share wins, and unwind. Think of it as the break room — less clinical, more human.
Account & Settings
How do I change my password?
Tap the gear icon > Settings > Change Password. Enter your current password, then your new one.
How do I turn on Face ID or PIN?
Tap Settings > PIN to set a PIN lock. If your device supports it, you will also see a biometrics toggle to enable Face ID or fingerprint unlock.
What does "Erase All Data" do?
It clears all locally stored data from your device and logs you out. Your account and agency link are not deleted from the server — you can log back in anytime.
How do I switch agencies?
Tap Settings > Switch Agency / Re-enter Code. Enter your new agency's 6-character code and confirm. You will be disconnected from your current agency immediately.
Still need help?
Our team replies within one business day.

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Nursyn AI

Clinical reference only — always follow MD orders, agency policy, and your judgment.

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Edit Profile

Create Your PIN

4–8 digits. You'll use it to unlock Nursyn.

Enter Your PIN

Scan Document

Keep the edges parallel to the guides. Smart scan auto-straightens and cleans after capture; Smart scan auto-straightens and optimizes your document.

Display

AI Voice

Used by the assistant and the translator. Tap to hear and select.

Allow microphone?

Nursyn uses your mic to turn speech into notes and answer questions. Your browser will ask next — tap Allow.

🏆 Leaderboard

Pick a game to challenge

Challenge

Nurse

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Private Profile

Add this nurse as a friend to see their posts and profile activity.

Message to

Goes to their Inbox — private, not in the Lounge.

Direct Message

Private — only you two can see this. No PHI.

Add People

Pick nurses to add.

Welcome to Nursyn

Note

Position Your Photo

Drag to center yourself in the circle. Pinch-free zoom below.

Pick Your Chat Name

Use your real name or stay anonymous — totally your choice. Other nurses will only see this name.

Photo Saved to Today's folder

Report

Select a reason. Reports are reviewed by the Nursyn team.

Change Password

Switch Agency

Enter a new agency code to join a different agency, or re-enter your current code to reconnect.